Shipping returns
At Teezi, we are committed to providing a smooth and transparent shopping experience for all our customers. The following outlines our shipping and return policies in detail.
🚚 Shipping Policy
1. Order Processing
All orders are processed within 24 to 48 hours of confirmation (excluding Sundays and public holidays).
Once processed, you will receive a shipping confirmation email with tracking details.
2. Delivery Timelines
Standard delivery takes 3–7 business days, depending on your location.
Remote areas may experience slightly longer delivery times.
We currently ship pan-India through trusted courier partners.
3. Shipping Charges
We offer free shipping on all prepaid orders.
Cash on Delivery (COD) orders may include a small handling fee, displayed at checkout.
4. Delays
While we strive for timely delivery, external factors such as weather, strikes, or courier delays may impact timelines.
Teezi is not responsible for delays caused by courier partners, but we will always assist with tracking and resolution.
🔁 Returns & Exchanges Policy
1. Eligibility
Returns or exchanges are accepted only for size issues or damaged products.
You must raise a request within 3 days of receiving your order.
Products must be unused, unwashed, and returned in original packaging with all tags intact.
2. Ineligible Items
Combo sets and items purchased during discounts or sales are not eligible for return or exchange.
Products showing signs of wear, damage, or misuse will not be accepted.
3. How to Request a Return/Exchange
Email us at tezziliveeasy@gmail.com with the following details:
Order ID
Reason for return/exchange
Photos (if applicable)
Our team will respond within 24–48 hours with next steps.
4. Return Shipping
Return shipping is the responsibility of the customer unless the product was received damaged or incorrect.
5. Refunds
We do not offer refunds, only size exchanges or replacements if applicable.
📦 Note
All returns are subject to approval and inspection. Teezi reserves the right to deny a return if the product does not meet the stated conditions.